Information regarding CreditMinerSM‘s privacy practices:

This document describes CreditMinerSM‘s policy regarding standard information collected in normal web site usage as well as information you provide when you visit our web site. The amount and type of information received depends on how you use our site.

Normal Web Site Usage:

Privacy Policy

CreditMiner has committed significant resources to Safeguarding Customer Information.
In order to serve your needs now and in the future, we may ask you to provide us with certain information. In order to provide the products and services you request from us, we may also obtain consumer reports and other information from the consumer reporting agencies and our affiliate consumer reporting agency companies. We understand that your concern regarding what we will do with such information – particularly personal or financial information. We understand you have a right to know how we will utilize such information, therefor we have adopted our Privacy Policy to govern the use and handling of your personal information.

This Privacy Policy governs our use of the information that you provide to us or we otherwise obtain in providing our products and services to you.

Types of Information We Collect

Depending upon which of our services you are utilizing, the types of nonpublic personal information that we may collect include:
(1) Information we receive from you on applications, forms and in other communications to us, whether in writing, in person, by telephone or any other means
(2) Information about your transactions with us, our affiliated companies, or others; and
(3) Information we receive from a consumer reporting agency and other data and information providers

Requesting Changes to Information

If you desire to update or correct the information you have provided us, you can do so by emailing us at, or calling us at 800-990-9494. If you desire to correct information in a consumer report we provide on you that you believe is incorrect, you can do so through the dispute resolution process provided under the Fair Credit Reporting Act or other applicable laws.

Use of Your Information

We request information from you or obtain information about you for our own legitimate business purposes and not for the benefit of any third party. Therefore, we will not release your information to any party, whether affiliated with us or not, except: (1) as necessary for us to provide the product or service you are utilizing; or (2) as permitted or required by law. We may store information, including the period after which any customer relationship has terminated. Such information would be used for any internal purpose only, such as quality control effort.
Prior Customers
Even if you are no longer our customer, our Privacy Policy will continue to apply to you.

Confidentiality & Security

CreditMiner will provide exceptional security measures to ensure that no unauthorized parties have access to any of your information. We restrict access to nonpublic personal information about you to those individuals and entities that need to know that information to provide products or services to you. We will use our best efforts to train and oversee our employees and agents to ensure that your information will be handled responsibly and in accordance with this Privacy Policy and CreditMiner’s internal security guidelines. We currently maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

CreditMiner may contact you via e-mail to inform you of changes or updates to our site or products. We will never send a request via e-mail for any personal information (e.g., social security number, account number, date of birth, etc.). If you receive an e-mail asking for personal information, please contact our Technical Support Department at 800-990-9494 in order to take security measures necessary to protect you, and your personal information.


Interest-Based/Online Behavioral Advertising:

Interest-Based/Online Behavioral Advertising. On some pages of our site we may allow third-party advertising partners to set web tracking tools (e.g., cookies and web beacons) to collect anonymous, non-personally identifiable information regarding your activities on those pages (e.g., your IP address, page(s) visited, time of day). We may also share such information we have collected with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering future targeted advertisements to you when you visit other sites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.”

A “cookie” is a small text file or text identifier placed on your computer to assist us in providing customized services. We use cookies to provide you with a convenience feature to save you time and provide a more personalized experience on our site. For example, you may log on once during a visit and will be able to access multiple servers without having to log on again and again. We also use the information for internal research on our user’s demographics, interests, and behavior to better understand our visitor’s preferences. We may use cookies provided by Google . You have the ability to accept or decline cookies.

You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use

We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.